Terms of Service

Last Updated: February 3, 2026

Welcome to AJ Abhi Jewels ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

Eligibility

You must meet the following requirements to use our services:

  • •You must be at least 18 years old to make a purchase
  • •You must provide accurate and complete information when creating an account
  • •You must not use our services for any illegal or unauthorized purpose
  • •You must comply with all applicable laws and regulations

Account Registration

To access certain features of our website, you may be required to create an account. When creating an account:

  • →You are responsible for maintaining the confidentiality of your account credentials
  • →You are responsible for all activities that occur under your account
  • →You must notify us immediately of any unauthorized access or security breach
  • →We reserve the right to suspend or terminate accounts that violate these Terms

Product Information & Pricing

We strive to display accurate product information and pricing on our website. However:

  • •Product images are for illustration purposes and may differ slightly from actual items
  • •We reserve the right to correct pricing errors and update product information
  • •All prices are in Indian Rupees (INR) unless otherwise stated
  • •Prices are subject to change without notice
  • •We reserve the right to cancel orders if pricing errors occur

Orders & Payment

Order Acceptance

Your order represents an offer to purchase products. We reserve the right to accept or decline any order for any reason. We will send you an order confirmation email once your order is accepted.

Payment

We accept various payment methods including credit/debit cards, UPI, net banking, and digital wallets. By providing payment information, you represent and warrant that:

  • •You are authorized to use the payment method
  • •The information you provide is accurate and complete
  • •You will pay all charges at the prices in effect when incurred

Custom Orders

Custom jewelry orders require a 50% advance payment. Custom orders are non-refundable once production begins. Estimated delivery times are approximate and may vary.

Shipping & Delivery

We ship to addresses within India. For detailed shipping information, please refer to our Shipping Policy.

  • •Delivery times are estimates and not guaranteed
  • •We are not responsible for delays caused by shipping carriers or customs
  • •Risk of loss passes to you upon delivery to the shipping carrier
  • •You are responsible for providing accurate shipping information

Returns & Refunds

We offer a 7-day return policy for eligible items. For complete details, please review our Returns & Exchanges Policy. Custom and personalized items are non-returnable.

Product Authenticity & Warranty

All our products are 100% authentic and come with appropriate certifications. We provide:

  • ✓Lifetime warranty on manufacturing defects
  • ✓Genuine gemstone and diamond certifications from recognized labs
  • ✓Hallmark certifications for gold and silver jewelry
  • ✓Detailed product documentation with each purchase

For warranty details, visit our Warranty Page.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of AJ Abhi Jewels and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Prohibited Activities

You agree not to:

Use our services for illegal purposes

Attempt to hack or breach security

Transmit viruses or malicious code

Impersonate others or provide false information

Harvest data from our website

Interfere with website functionality

Limitation of Liability

To the maximum extent permitted by law, AJ Abhi Jewels shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services or products.

Indemnification

You agree to indemnify, defend, and hold harmless AJ Abhi Jewels, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of our services.

Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through:

  1. 1.Good Faith Negotiation: We encourage resolving disputes through direct communication
  2. 2.Mediation: If negotiation fails, disputes may be submitted to mediation
  3. 3.Jurisdiction: These Terms shall be governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of courts in Kurnool, Andhra Pradesh

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and AJ Abhi Jewels regarding your use of our services.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Mailing Address

AJ Abhi Jewels
Shop No 05, Skanda Business Park
Rajvihar, Kurnool - 518001
Andhra Pradesh, India

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.