Warranty & Certification

Every piece from AJ Abhi Jewels comes with our quality guarantee and authentic certification.

Our Warranty Promise

Lifetime Warranty

Against manufacturing defects

BIS Hallmarked

Certified gold purity

Quality Assurance

100% authentic gemstones

Warranty Coverage

What's Covered

Manufacturing Defects

Workmanship issues, structural flaws, defective clasps or settings

Stone Loss (First 6 Months)

Free replacement if stones fall out due to manufacturing defect

Metal Purity

Guaranteed BIS hallmarked gold purity as specified

Plating Issues

Fading or peeling of rhodium plating (first year)

Color Matching

Gemstones match certified specifications

Free Annual Inspection

Complimentary yearly check-up and cleaning

What's Not Covered

Normal Wear & Tear

Scratches, dents, or minor damage from daily use

Accidental Damage

Loss, theft, or damage from accidents or misuse

Improper Care

Damage from chemicals, extreme heat, or poor storage

Unauthorized Repairs

Repairs done by third-party jewelers

Resized Items

Items resized by external jewelers void warranty

Custom Modifications

Changes made to original design after purchase

Certifications & Hallmarking

BIS Hallmark

All our gold jewelry carries BIS hallmarking, guaranteeing the purity of gold as per Indian standards.

What BIS Mark Includes:

  • BIS logo
  • Purity grade (22K, 18K, etc.)
  • Jeweller's identification mark
  • Assaying center mark
  • Six-digit HUID (Hallmark Unique ID)

Diamond Certification

Diamonds above 0.30 carats come with certification from internationally recognized laboratories.

Certification Sources:

  • GIA (Gemological Institute of America)
  • IGI (International Gemological Institute)
  • HRD (Hoge Raad voor Diamant)
  • Includes: Cut, Color, Clarity, Carat weight

How to Make a Warranty Claim

1

Bring Your Jewelry

Visit our store with the jewelry item, original invoice, and warranty card.

2

Inspection

Our expert will examine the item to determine if the issue is covered under warranty.

3

Repair or Replacement

If covered, we'll repair or replace the item within 7-14 working days at no charge.

Important: Keep your warranty card safe. Without it, warranty claims may require additional documentation and verification, which could delay the process.

Questions About Warranty?

Our team is here to help you understand your warranty coverage and assist with any claims.