Returns & Exchanges

Your satisfaction is our priority. We offer a hassle-free 7-day return and exchange policy.

7-Day Window

Easy returns within 7 days of delivery

Free Exchange

No charges for size or design exchange

Quality Assurance

Full refund for manufacturing defects

Return Policy

Eligible for Return

  • Items with manufacturing defects or damage
  • Wrong item delivered
  • Items that don't match the product description
  • Unused items with original tags, packaging, and certificates
  • Items returned within 7 days of delivery

Not Eligible for Return

  • Custom-made or personalized jewelry
  • Items showing signs of wear or use
  • Items without original packaging or certificates
  • Items purchased during final sale or clearance
  • Items returned after 7-day window

Exchange Policy

We offer free exchanges for size adjustments or design changes within 7 days of delivery.

Exchange Options:

1

Same Product, Different Size

Free exchange with no additional charges

2

Different Design, Same Value

Free exchange for items of equal or lesser value

3

Upgrade to Higher Value

Pay the difference for higher-priced items

How to Return or Exchange

1

Contact Us

Call us at +91 79471 06192 or email info@ajabhijewels.com within 7 days of receiving your order.

2

Get Authorization

Our team will provide you with a Return Authorization Number (RAN) and return instructions.

3

Pack Securely

Pack the item in its original packaging with all certificates, tags, and accessories. Include your RAN.

4

Ship Back

Ship the item to our address using a trackable, insured shipping method. We recommend using the courier service we provide.

5

Refund or Exchange

Once we receive and inspect your return, we'll process your refund within 5-7 business days or ship your exchange item.

Refund Information

Refund Timeline

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Refund Method

Refunds will be credited to your original payment method (credit card, debit card, or bank account).

Shipping Costs

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Need Help with a Return?

Our customer service team is here to make your return or exchange process smooth and easy.